Leadership Team

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Michael McCreadie

VP, Customer Success

Michael started his journey with Pragmatic in 2011 as an Account Executive in what would be his first introduction into the Conferencing industry. Since then, Michael became the Director of Account Management, a position he held for 3 years until occupying his current role as Pragmatic’s Vice President of Customer Success. With a keen focus on the customer journey, his primary objective is to develop internal processes for his team to continue to build strong lasting relationships, and deliver proven value within Pragmatics ever growing customer base.

When he is not meeting with customers, Michael (a self-proclaimed audiophile) spends his time collecting and listening to vinyl and attending local concerts.